Support

Technical Support

The FiberBase team prides itself in the highest level of customer support. We strive to treat each and every customer as though they were our only customer. In the unfortunate event you experience any technical difficulties with your product or service, please follow the guidelines to ensure you receive the fastest resolution possible.

For urgent technical support, please call us at (262) 970-9250, or toll-free in the U.S. at (866) 332-2018.

OR

Email fiberbase@fiberoptic.com with a complete description of the trouble you are experiencing. Please remember to include details regarding the environment you were running your service in at the time of the trouble, the work being performed when experiencing the trouble and any other relative information that may assist us in pinpointing the issue.

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